Benefits advice
generalist and specialist caseworker advice
Bereavement support
May include group support such as bereavement cafe
Community and Home Support
Community and Home Support
Generalist Support and Signposting
Is available for both residents and organisations to access information, advice, tools, guidance and local support available to them or others in the local community based on their needs.
Health and Wellbeing
Services and activities that support mental or physical health
Housing Legal Help/Help at court
Casework for people who are financially eligible for Legal Aid and want advice on specific legal issues
Housing Possession Court Duty Scheme
On the day, emergency advice assistance and advocacy advice at possession hearings at Worcester County Court, Redditch, Kidderminster & Hereford magistrate’s court
Immigration
limited generalist advice
Loneliness
Services and activities to alleviate loneliness in adults of all ages
Money management & Budgeting advice
Money management & Budgeting advice
Other local help and support
We can refer / signpost to a number of local agencies
Relationship & Family Advice
Relationship & Family Advice
Smartlets
social lettings agency helping single people on low incomes or at risk of homelessness access accommodation in the private rented sector
Smartmove
rent deposit scheme for single people or childless couples who are or at risk of homelessness
Social Care
including assistance with online care assessments
Social, Luncheon & Craft Clubs
Community-based support designed to reduce isolation and promote wellbeing. These clubs provide regular, welcoming spaces where individuals can come together in a relaxed environment to build friendships, share experiences and take part in enjoyable activities.
Luncheon clubs typically offer affordable or free meals in a social setting, helping to address both nutritional needs and loneliness. They are often particularly beneficial for older adults or those living alone, creating routine and a sense of belonging.
Craft clubs focus on creative activities such as knitting, painting, sewing or other hands-on projects. These sessions encourage self-expression, skill development and cognitive engagement, while also creating opportunities for informal peer support and conversation.
Across all three types, the emphasis is on inclusivity, accessibility and community connection. Participants benefit from improved mental wellbeing, increased confidence and stronger social networks. For many, these clubs also act as a gateway to wider support services.
Technology enabled care
Providing emergency equipment to aid independence inside and outside the home